Returns & Exchanges
At Allparts Music, we want to ensure you have the right components for your build; if you are not completely satisfied, you may return your items within 30 days of purchase. All returned parts must be in their original, unopened packaging and in brand-new condition to be eligible for a refund.
Return Process
- 1.Request an RMA
Contact our customer service team to request a Return Merchandise Authorization (RMA) number before shipping any items back to our warehouse.
- 2.Pack Your Items
Securely pack the unused parts in their original packaging and include a copy of your invoice or the RMA confirmation form.
- 3.Ship the Package
Affix the return label and send the package via a trackable shipping service; please note that customers are responsible for return shipping costs unless the item is defective.
- 4.Receive Your Refund
Once our technicians inspect the returned components for quality assurance, we will process your refund to the original payment method within 5-7 business days.