Frequently Asked Questions

Everything you need to know about your Allparts Music order.

How long does shipping typically take?

Orders are processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 10-21 days depending on your location and customs processing.

What is your return policy for instrument parts?

We offer a 30-day return policy for unused items in their original packaging. Please note that parts that have been installed, soldered, or modified are not eligible for return due to safety and quality standards.

Are your parts compatible with all guitar brands?

While many of our parts are universal, some are brand-specific (e.g., Metric vs. Imperial sizing). We highly recommend checking the technical specifications and measurements listed on the product page before purchasing.

Do you offer wholesale pricing for luthiers and repair shops?

Yes, we have a dedicated wholesale program for industry professionals. You can apply for a dealer account through our 'Wholesale' portal by providing your business registration and tax ID.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay. All transactions are encrypted and secure.

Can I track my order once it has shipped?

Absolutely. Once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to monitor your shipment's progress.